Jobs

Processes
Loading jobs…

AI-assisted intake

New Job

Your AI will match the customer and job type, then prefill what it can. Nothing is created until you review it.

First-party scheduling

Make job recurring

The scheduled time, duration, assigned staff, customer, forms and workflow come from this job. Each occurrence becomes a normal job ahead of time.

Job operations

Edit job

Address

Enter local date and time as DD/MM/YYYY HH:mm using 24-hour time.

Assigned staff

Owner action

Refund payment

Stripe sends this refund from the connected business account. A completed refund cannot be cancelled.

Available to refund: . Stripe refunds the application fee proportionally for a partial refund.

Job execution

New task

Job activity

Add internal note

Internal notes are visible to your organisation, not to portal customers.

Microsoft 365 job folder

Add job file

The file is stored in your organisation’s configured Microsoft 365 document library. Customer visibility only makes it eligible for a scoped portal view; it does not create an anonymous sharing link.

Customer communication

Email customer

This sends from your Microsoft mailbox to the exact customer linked to the job. The job activity stores delivery metadata, not the message body.

Reference list

New data set

You will get a grid straight away — add or rename columns from its header as you go.

Site plan

New site plan

The aerial is fetched from the address. Drag pins to place equipment; drag a cone's rim to aim it.

Who can see what

Sensitivity

Record

Edit record

Column

Add column

What goes in it
Pull values from

People pick from that list by name, and the two lists stay linked — so a form can narrow this one by whatever is chosen there.

Reusable record

Add asset or site

Project delivery

Add phase

Job commercial operations

Add cost

Procurement

New supplier

Shared customer record

New customer

This is the same customer record used by jobs, deals and your AI—not a separate Jobs contact.

Shared CRM

New deal

Deal changes update the canonical CRM record used by Jobs and your AI.

Shared customer record

Customer

Open deals

Jobs

Owner readiness

Work setup

Configuration changes stay governed through your AI. Ask it to check Work setup or handle any action shown here.

Customer commercial

New quote

Amounts are entered before tax. Your organisation defaults supply currency, payment terms and provider mappings.